Terms and conditions

1. LEGAL STATUS

By accessing, browsing or otherwise making use of Wingo Casino website ("Website") you acknowledge that you have read and understood these Terms and Conditions of Use (the "Agreement"), which apply to your access to, browsing and use of the Website.

2. REGISTRATION AND LOGIN PROCESS

To register for an account on Wingo Casino Website, you must be at least 18 years old and provide accurate information about yourself. You are not permitted to create multiple accounts or impersonate another individual. Our registration process involves verifying your identity through a phone-based one-time password (OTP) system.

3. GAMES AND SOFTWARE PROVIDERS

Wingo Casino website offers various games, including slot machines and crash games, provided by reputable third-party software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Spribe, and Hacksaw Gaming. We do not warrant the quality or suitability of these games for you.

4. BONUSES AND PROMOTIONS

Bonuses and promotions are subject to change without notice. Any bonus provided by us may be withdrawn in our sole discretion at any time if we deem such withdrawal necessary due to reasons including but not limited to, unusual betting patterns, or technical glitches.

5. VIP AND/OR LOYALTY PROGRAM

Our VIP program is designed to reward loyal customers with higher cashback rates and special bonuses. Points are earned for every KES 100 wagered on slots, redeemable for bonuses or cash.

6. PAYMENT METHODS AND BANKING TERMS

You can deposit money using our mobile wallet services (M-Pesa) in Kenya. Withdrawals via M-Pesa may take up to thirty minutes and do not incur any fees. We reserve the right to impose withdrawal limits.

7. KEY TERMS AND CONDITIONS

• Betting Limits: You are allowed a maximum daily bet of KES 1,000,000.
• Deposit/Withdrawal processing times may vary due to reasons outside our control.
• Bonuses have minimum wagering requirements (35x for slots and 40x for table games).
• Wagers on certain games may not be eligible for bonuses.

8. MOBILE AND TECHNICAL FEATURES

Our Website is optimized for mobile access, with a quick registration process through SMS-based verification.

9. SECURITY AND FAIR PLAY

We use the latest encryption technology (SSL 256-bit) to protect your personal information and transactions. Our games undergo regular audits by iTech Labs.

10. RESPONSIBLE GAMBLING FEATURES

To assist with responsible gaming, we offer:

• Deposit limits: KES 1,000 up to KES 1,000,000 per day.
• Time-outs: from one hour up to ninety days;
• Self-exclusion: permanent restriction of account access.

11. ADDITIONAL TERMS AND CONDITIONS

• We reserve the right to alter or cancel our promotional offers without notice.
• Non-compliance with any Terms and Conditions may result in termination of your account.

12. GOVERNING LAW

These Terms and Conditions are governed by the laws of Kenya, with exclusive jurisdiction for disputes lying within Kenyan courts.

By continuing to access our Website after these terms have been updated, you indicate your acceptance of such changes as applied to you.